Cove Smart, a smart home security brand using Klaviyo, recognized 60% more returning shoppers, generated $70,000 in incremental flow revenue, and added $380,000 revenue in 6 months using Customers.ai’s accurate website visitor identification to reach otherwise invisible shoppers.

Haverhill, a fast-growing DTC jewelry brand known for its personalized, American-made designs, watched its email performance quietly deteriorating by early 2025. Spam complaints were up. Flow revenue was softening.

That’s when Kody Nordquist and the team at Nord Media ran a deliverability audit with Customers.ai. Their surprising discovery and fixes led to 3x higher revenue per email, 90% drop in spam complaints, and added $52,500 incremental revenue in 30 days.

DFND, an athletic performance apparel brand, put Customers.ai head-to-head against Opensend to discover which visitor identification solution delivered higher engagement and revenue.

shortyLOVE, a handbag brand designed by a luxury brand powerhouse designer, turned to Customers.ai to increase the efficiency of every marketing dollar spent and increase conversions of online shoppers who visited their store.

They discovered that the industry’s most accurate identity resolution platform added 22% incremental revenue at 7.75x Return on Investment in the first 60 days.

Bear Balanced, the innovative supplements brand behind CreatineGummies.com, used anonymous website visitor identification to power email flows and drive revenue. But when they experienced a 70% drop-off in email collection using Opensend, the team knew it was time to explore better solutions.

So Bear Balanced ran a head-to-head test and found Customers.ai outperformed Opensend by every metric, delivering 3x higher accuracy, 4x visitor IDs, and nearly 9x higher True Match Rate.

Mirai Clinical, a premium skincare and wellness ecommerce brand, had been a long-time Retention.com customer, leveraging website visitor identification to power remarketing campaigns and automated email flows. However, in their pursuit of better data and stronger marketing ROI, Mirai Clinical ran a head-to-head data accuracy test between Retention.com and Customers.ai.

The outcome: Customers.ai delivered dramatically higher data accuracy and True Match Rate, providing high-performance fuel for conversions.

Modern Blaze, a premier home goods brand specializing in fireplaces and home heating solutions through Shopify, evaluated the data quality of website visitor identification providers. By running a controlled test between Customers.ai and Opensend, Modern Blaze measured the impact of each vendor’s identified contacts on key email marketing performance metrics.

The results were decisive: Customers.ai dramatically outperformed Opensend, delivering higher open rates and actual revenue — while Opensend’s identified contacts generated higher spam rates and zero purchases.

Jordan Craig, a leading ecommerce brand in men’s fashion, partnered with Customers.ai to evaluate the data quality of anonymous website visitor identification providers. By running a controlled experiment over 10 days in February 2025, using four competing providers, Jordan Craig measured which vendor delivered the highest conversion rate from newly identified anonymous visitor contacts.

The results were clear: Customers.ai dramatically outperformed all competitors, delivering a 2.79% conversion rate—over 100x higher than the next-best alternative.

Using Super CAPI and Restore, Huckle Bee Farms saw 2x the number of sales, a 50% decrease in Facebook CPA, and a 52% improvement in Event Match Quality Score.

Kineon, a leader in health and wellness technology, sought to enhance its digital marketing strategy by capturing more high-intent leads and converting them into revenue. To achieve this, they partnered with Customers.ai and Step Labs.

This collaboration leveraged advanced data enrichment, audience segmentation, and targeted engagement strategies to significantly boost Kineon’s ROI in a short period.